Service robotics that noticeably relieves your team
Delivering, clearing, cleaning, greeting: service robots take over recurring trips and free up time for what matters — contact with guests and patients. We support you far beyond the sale, from selection to ongoing operation.
Robots that work with people, not behind safety fences
Service robotics refers to the use of robots outside classic industrial environments. They move autonomously through real, constantly changing spaces and take on tasks directly around guests, customers and staff. For many years, robots could only show their potential in industry. Today, more and more sectors are adopting them to address the shortage of skilled workers and demographic change.
Wherever trips cost time
Hospitality & bars
Serving food, clearing dishes, promoting offers.
Hotels
Room service and cross-floor deliveries by lift.
Care & hospitals
Discreet transport of laundry, meals and supplies.
Retail & supermarket
Promotion, cleaning and quality control of fresh produce.
Logistics & warehousing
Heavy-load transport around the clock, plug-and-play ready.
Museums & galleries
Cleaning of large areas and visitor information.
Reception & events
Greeting, wayfinding and brand experiences.
Public spaces
Recurring service and cleaning tasks.
The right robot for every task
A selection from our portfolio. On request, the robots even speak dialects, from Swabian to Low German. Detailed data sheets are available on request.
Dinerbot T8 / T9
Compact delivery and clearing robots. At 55 cm, the T8 fits through narrow aisles; the T9 carries up to 40 kg on four levels. HD touchscreen, obstacle avoidance, up to 18 hours of runtime.
Dinerbot T10
Serving, delivery and promotion robot with a large display. Dynamic navigation via four stereo-vision sensors and VSLAM. An eye-catcher that works at the same time.
Kurierbot T3 & Buttlerbot W3
Enclosed deliveries for upscale hospitality, hotels and hospitals. The W3 reaches every floor via the lift function; the cabin only opens with a code.
Cleanbot C20 / C25
4-in-1 cleaning: sweeping, vacuuming, mopping, drying — up to 400 m² per hour. The C25 is designed for large areas with 360° navigation and a 10-litre fresh-water tank.
Logistics S100
Transports over 100 kg around the clock. 360° obstacle avoidance, plug-and-play and a 15-second battery swap ensure maximum uptime.
Shiela ONE
A mobile platform with highly sensitive gas sensors that detects spoiled food via VOC detection — AI-assisted, autonomous and reliable, even at night.
AURA ONE: measuring interiors, fully autonomously in 3D
AURA ONE is our autonomous measurement robot for the 3D capture of interiors, developed by Maucher CNC-Robotic on the basis of the Unitree Go2W. The robot navigates independently to predefined measuring points, captures the entire room there and delivers a fully coloured 3D point cloud — ready to use directly in CAD planning and surveying.
- Autonomous navigation to predefined measuring points via sensor fusion of 3D LiDAR and IMU
- Spherical scanning: continuous 360° horizontal rotation and vertical tilt from −35° to +54°
- Fully coloured 3D point clouds from ToF and RGB cameras
- Real-time transmission to the workstation for measurement, planning and surveying
Bridging the sim-to-real gap: robots trained in simulation often fail in reality because virtual environments differ from the real world — this difference is called the sim-to-real gap. The true-to-scale 3D point clouds of real interiors captured with AURA ONE provide the basis for realistic digital twins and training data, helping to close this gap. More on Physical AI & Sim-to-Real.
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Your Museum: the T10 as a digital museum guide
With the T10 service robot, a museum visit becomes an interactive experience: the robot guides visitors independently through all exhibits and displays QR codes at each station — one each for German, English and Dutch. This creates a multilingual, personalised tour without a fixed guide. The live demo shows one possible configuration. (The demo itself is in German.)
- Autonomous guidance through all 25 stations with an animated live floor plan
- Multilingual content via QR code: German, English, Dutch
- Self-explanatory operation: start a tour or select an individual exhibit
Industrial robotics
Usually works guarded and stationary in a defined cell. The focus is on precision, repeatability and cycle time.
Service robotics
Moves freely in public, dynamic spaces with people. The focus is on safe navigation, obstacle avoidance and simple interaction.
Why this matters for safety: as soon as a robot leaves the safety fence and moves among people, operator responsibility becomes central. We support safe setup and clarify which requirements apply to your use case. More on CE & Safety.
More than a sale: a complete service package
Consulting & planning
Needs analysis, individual robotics solution and project management.
Sales & integration
Installation, commissioning and connection to existing systems.
Rental & leasing
Short- and long-term rental models as well as test and demo deployments before purchase.
Maintenance & support
Regular inspections, technical support and training.
Upgrade & retrofit
New technologies, extensions and efficiency gains for existing systems.
Marketing & white-label
Cloud-controlled advertising campaigns and robots in your own branding.
“In an average restaurant, service staff* walk around 14 kilometres a day, carrying about 720 kilograms.”
Service robots take over exactly these trips. This relieves your team and increases service quality.
* With that in mind, the next tip will surely be a little higher, won't it?
Finance robotics flexibly instead of waiting
Together with our leasing partner Würth Leasing, we make it easy for you to get started with modern service robotics. This brings automation into your business without a high initial investment and with predictable monthly instalments.
Service robotics explained in brief
Become our partner
Whether a demo deployment, leasing or white-label for your trade-show appearance: we find the right service robotics solution for your business.